Terms and Conditions

Last Updated: June 30, 2026

1. Overview

These Terms and Conditions govern the services provided by Shalevman.com (“Company”, “we”, “our”, or “us”).

Our services may include photography, videography, drone photography and videography, real estate marketing content, hospitality marketing content, property documentation, AI-powered visual solutions, virtual staging, image enhancement, consultation, and other related creative services.

By placing an order, the Client agrees to these Terms and Conditions.

2. Booking and Payment

In most cases a 30% deposit of the total project price is required to confirm any booking, it can be a different % for different projects. The work will be reserved  only after the deposit has been received.

The remaining balance is payable according to the agreed quotation or invoice and must be paid before final delivery unless otherwise agreed in writing and after the actual work.

The deposit secures the scheduled production time and project planning.

3. Scope of Services

Each project is customized according to the Client’s requirements.

The final scope, pricing, timeline, and deliverables are defined in the quotation, proposal, or written agreement provided before work begins.

Any additional services requested after project approval may be quoted separately.

4. Revisions

Unless otherwise agreed:

  • One round of reasonable revisions is included.
  • Additional revisions or requests beyond the original scope may incur additional charges.
  • Requests for significant changes after project approval may require a new quotation.
  • The cost does not include object removal

5. Delivery

Delivery timelines vary depending on the project type and complexity.

Estimated delivery dates are provided before production begins. While we make every effort to meet agreed deadlines, delivery times may vary due to project complexity or circumstances beyond our control.

Final deliverables are provided digitally unless otherwise agreed.

6. Client Responsibilities

The Client is responsible for providing:

  • Accurate project information
  • Required access to the property or location
  • Necessary approvals and permissions
  • Feedback within a reasonable timeframe

    Delays in providing required information or approvals may result in revised delivery schedules.

7. Cancellations

A confirmed booking may be cancelled by the Client.

The 30% ( or other agreed % ) deposit is non-refundable, as it covers project planning, scheduling, and reserved production time.

If production has already begun, additional completed work may also be invoiced.

If the Company is unable to perform the agreed service, any payments made for work not completed will be refunded.

8. Weather and External Conditions

For outdoor productions, weather conditions are beyond our control.

If conditions prevent safe or satisfactory production, we may recommend rescheduling or selecting an alternative location.

We are not responsible for delays caused by weather, government restrictions, property access limitations, technical failures beyond reasonable control, or other force majeure events.

9. Intellectual Property

Unless otherwise agreed in writing:

  • The Company retains the copyright to all original photographs, videos, and creative works.
  • The Client receives a license to use the delivered content for the agreed purpose.
  • Raw files, project files, and production materials remain the property of the Company unless specifically included in the agreement.

10. Portfolio Use

Unless the Client requests confidentiality in writing before the project begins, the Company may use completed work for portfolio, website, social media, marketing, competitions, and promotional purposes.

Confidential commercial projects will always be respected when agreed in advance.

11. Limitation of Liability

While every effort is made to deliver high-quality services, the Company shall not be liable for indirect, incidental, consequential, or business losses arising from the use of our services.

Our total liability shall not exceed the amount paid by the Client for the specific project.

12. Governing Law

These Terms and Conditions are governed by the laws of the Czech Republic.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts of the Czech Republic.

13. Contact

For questions regarding these Terms and Conditions, please contact us through the contact form on Shalevman.com or by email using the contact details provided on the website: contact@shalevman.com.